SHIPPING

** Please note that due to COVID-19, shipping times may be delayed. **

Orders are processed and shipped within five (5) business days of purchase. You will receive an email with the tracking number when your order ships. If you do not receive a shipping confirmation within seven (7) business days, please contact customerservice@alifenewyork.com.

All orders may be evaluated by our fraud detection services. If your payment is declined, your order will be cancelled and you will be issued a full refund.

We are not responsible for any lost, stolen, or damaged shipments. We will only ship to address provided at checkout unless otherwise confirmed.

Please note we do not ship on weekends or holidays.


Domestic Shipping
Shipping and handling rates for domestic orders are calculated upon checkout. Orders over $150 qualify for free ground shipping.


International Shipping
International orders are shipped via USPS International.

If any shipment is returned, we will not refund original shipping or cover any return shipping costs.

Customs, duties, and taxes are not included in the item price or shipping cost. When you place an international order, you agree to pay any applicable customers, duties, or taxies levied by your destination country.


RETURNS


All items including all apparel, footwear, and accessories are final sale and cannot be returned or exchanged.

*An order cannot be cancelled once an item has been processed and a tracking number has been applied.*

 

FAQS


An item I purchased is not on sale. Can you adjust the price?
We are unable to offer price adjustments on items purchased before, after or during sale periods. Sale pricing is offered on a promotional basis. We are only able to honor this temporary pricing for purchases made during the period that pricing is live.


Please note our online return policy applies ONLY to orders placed on AlifeRivingtonClub.com.


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